Help centre Getting started
Getting started in five steps
From sign-up to your team working on the web.
- Create your company. On the sign-up page choose your company's address, for example
yourcompany.tenadd.com. You sign in there with your email address and the password you chose. - Download the Deskora connector. In your company open Preferences > QuickBooks and click Download. Install it on the computer or server where QuickBooks Desktop and the company file are.
- Pair it. In the same screen click Create pairing code. When the connector asks, type the code. It is valid for ten minutes and can be used once.
- Open QuickBooks. Open the company file in QuickBooks the first time and allow access when QuickBooks asks for the Deskora certificate (choose Yes, always; allow access even if QuickBooks is not running).
- Add your team. Customers, items, documents and reports start arriving within minutes. Add users in Administration > New user and give each a role.
Still need help?Customers open a ticket in Account > Support. Everyone else can contact us.